Customer Satisfaction Survey System - PTAM Bandarmasih

A Website Progressive Web Application (PWA) developed to support digital, structured, and documented customer satisfaction surveys for PTAM Bandarmasih. The system supports field data collection by surveyors, survey activity monitoring, statistical visualization, and real-time report generation.

Key Features:

• Survey Management with data input and recapitulation

• Role-based User Management (Surveyor, Supervisor, Manager, Admin)

• Operational monitoring dashboard with survey statistics

• Reporting module with filtering and export

• GPS & Maps Integration for survey location validation

• Progressive Web Application (PWA) — accessible from desktop, tablet, smartphone