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IT Governance,ITSM & Enterprise Solutions

Five integrated service pillars designed to support your organization's digital transformation — from strategic consulting to technical implementation and industrial automation.

Digital Transformation Consulting & Assistance

Supporting organizations in designing and implementing digital transformation to create more structured, efficient, and manageable work processes.

Use Case: Companies looking to fully digitize business processes with end-to-end assistance from analysis to implementation.
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  • Business process and organizational needs analysis
  • Digitalization roadmap development
  • Technology solution recommendations
  • System implementation assistance and IT governance SOP development based on ISO/IEC 19770-1 & ITIL standards

System Integration & Work Process Automation

Helping connect various applications and data sources to work automatically without repetitive manual processes.

Use Case: Organizations with multiple disconnected systems needing integration to eliminate data duplication and manual processes.
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  • Data migration from various sources to centralized systems
  • Data cleansing, consolidation, and validation (Data Harmonization)
  • API and middleware integration across applications
  • Workflow automation, WhatsApp API Gateway notifications, and budget/margin validation controls

Service & Request Management Systems

Providing organized, transparent, and documented request and complaint management mechanisms to support operational effectiveness.

Use Case: Companies needing ticketing systems, SLA management, and approval workflows to manage IT and non-TI services in a structured manner.
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  • Ticket system and request tracking (GLPI / Service Desk)
  • Real-time work progress and service performance monitoring
  • Service Level Agreement (SLA) configuration and automated escalation
  • Approval workflows and internal ticket plugin customization (Daily Check, PM Inject, etc.)

Dashboard & Data Analytics

Presenting business information in an integrated manner through dashboards, data analysis, and an artificial intelligence (AI) layer to support fact-based and measurable decision-making.

Use Case: Management requiring real-time visibility into operational KPIs, stock/cost trend predictions, and consolidated multi-branch reports.
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  • Real-time interactive dashboards and automated scheduled reports
  • Multi-dimensional structured data analysis and operational indicator monitoring
  • Executive AI Insights and operational transaction anomaly detection
  • Inventory demand prediction (Inventory Intelligence) and Natural Language analytics

Industrial IoT & Industrial Automation

Connecting hardware, field sensors, and microcontrollers to a centralized platform for real-time industrial automation and operational monitoring.

Use Case: Companies in agriculture/agribusiness, water utilities, mining, and industrial facilities requiring automated equipment control and remote environmental monitoring.
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  • Integration of field sensors and industrial microcontrollers (ESP/Arduino, Raspberry Pi, and other industrial gateway devices) via the MQTT protocol
  • Smart irrigation system based on Fuzzy Logic (SpecTani)
  • Water pump management and control automation platform (SmartPump)
  • Industrial automation architecture design, hardware integration (RFID/sensors), and Offline-First networks

Need a Custom Solution?

Discuss your organization's specific requirements with SpektaTech's consulting team.

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